Showing posts with label At the Library. Show all posts
Showing posts with label At the Library. Show all posts

Part 2: At the Library - Lesson 14. Using a Copier

1

A: How may I help you today?
B: I need to make some copies.
A: The copier is right over there.
B: Does it cost to use it?
A: We do charge to use the machine.
B: How much does it cost?
A: We charge ten cents a copy.
B: How many copies am I allowed to make?
A: There is no limit to how many copies you can make.
B: Would you mind showing me how to use it?
A: Please read the instructions on the copier.
B: Oh, okay. Thanks.


2


A: What can I do for you?
B: I would like to use the copy machine.
A: The machine is over there.
B: Do I have to pay to use the machine?
A: Yes, you will have to pay to use it.
B: How much?
A: It costs ten cents a copy.
B: Am I limited to a certain number of copies?
A: You can copy as much as you'd like.
B: Could you show me how to use the copier?
A: The instructions for the copier are posted on it.
B: That's fabulous. Thank you.


3


A: May I help you?
B: I need to copy some pages in my book.
A: The copier is right over there, in the corner.
B: Do I need to pay to use it?
A: You have to pay to use the copier.
B: How much do you charge?
A: You need to pay ten cents for every copy.
B: Is there a maximum number of copies I can make?
A: You can make as many copies as you want.
B: I'm going to need you to show me how to use the machine.
A: There are instructions posted on the copier.
B: Thank you for your help.

Part 2: At the Library - Lesson 13. Using a Computer

1

A: What can I do for you today?
B: I would like to use a computer.
A: Do you have your library card?
B: I sure do.
A: There is a wait for the computers.
B: That's all right.
A: You need to print your name on this list.
B: Okay. Now what?
A: Once a computer is available, I will let you know.
B: How am I supposed to log on to the computer?
A: All you do is type in the number on the back of your card.
B: That's it? Thank you very much.


2


A: How may I help you?
B: I need to get on the Internet.
A: Do you have your library card with you?
B: Yes, I have it.
A: You're going to have to wait for a computer.
B: That's okay.
A: Please put your name on this list.
B: Then what do I need to do?
A: When there is a computer available, I will call you.
B: What do I do to log on to the computer?
A: Just type in the number on the back of your library card.
B: Okay. Thanks for your help.


3


A: What do you need?
B: I need to use the Internet.
A: You have your library card, right?
B: Yes, I do.
A: There is a wait right now to use the computers.
B: That's fine.
A: Would you please write your name on this list?
B: Then what?
A: I will call you when a computer is free.
B: How do I log on to the computer?
A: Use the number on the back of your library card.
B: Thanks. I'll be sitting over there.

Part 2: At the Library - Lesson 12. Returning Books Late

1.

A: How may I help you?
B: I need to return these books.
A: Give them here.
B: Here they are.
A: It appears these books are two weeks late.
B: I forgot they were due.
A: You do realize you are going to have to pay late fees, right?
B: How much is the late fee?
A: The late fee is 25 cents a day.
B: So I have to pay 25 cents for each day the books are late?
A: It's 25 cents for each book.
B: That's a lot of money.


2


A: What can I do for you?
B: I'm returning these books.
A: Let me have them.
B: Here are all of them.
A: These books are two weeks late.
B: I didn't have time to return them.
A: You're going to have to pay late fees.
B: How much?
A: 25 cents a day.
B: 25 cents a day?
A: That means 25 cents for each late book.
B: That's expensive.

3


A: May I help you with something?
B: I would like to return some books.
A: I'll take them.
B: Here you go.
A: These books were due two weeks ago.
B: Yeah. I totally forgot they were due.
A: You will need to pay late fees on these books.
B: How much are the late fees?
A: The fee is 25 cents every day.
B: I have to pay 25 cents a day?
A: And that's for each book that is late.
B: That shouldn't be a problem.

Part 2: At the Library - Lesson 11. Paying for Damage Made to a Book

1


A: How may I help you?
B: I need to return these books.
A: What happened to this one?
B: The cover came off.
A: You're going to need to pay for the damage.
B: How much are you talking?
A: It's going to be five dollars.
B: That's not bad at all.
A: It really isn't.
B: Here you go.
A: Thank you very much.
B: You're welcome. Have a nice day.

2

A: What can I do for you?
B: I am returning these books.
A: What did you do to this book?
B: I accidentally ripped the cover.
A: You will need to pay for the damage.
B: How much do I need to pay?
A: I'm going to need five dollars.
B: That's not too expensive.
A: It isn't.
B: Here's the five dollars.
A: Thank you.
B: No problem. Have a good one.

3

A: May I help you with something?
B: I would like to return these books.
A: What happened to this book?
B: I dropped it, and the cover tore off.
A: I'm going to have to charge you for the damage.
B: How much?
A: It's only five dollars.
B: That's not too bad.
A: I know it's not.
B: Here's the money for the book.
A: Thank you for your payment.
B: You are very welcome.

Part 2: At the Library - Lesson 10. Checking Out a Video

1.

A: What can I do for you today?
B: I need to return a book.
A: Can I do anything else for you?
B: I would also like to check out this video.
A: Is that all?
B: Yes, just the video.
A: May I see your library card?
B: Here you go.
A: You have to take care of this video.
B: Oh, I will.
A: You will be fined if you damage it.
B: I understand. Thank you very much.


2

A: May I help you?
B: I'm returning a book.
A: Do you need anything else?
B: I also need to check out this video.
A: This is all you want to check out?
B: Just the video.
A: I'm going to need your library card.
B: I have it right here.
A: You'll need to take care of the video.
B: I will.
A: We will fine you if you damage it.
B: I get it. Thank you.

3

A: How may I help you?
B: I would like to return this book.
A: Is that all you need?
B: I also want to check out this video.
A: Is that all you would like to check out?
B: That's all I need.
A: Do you have your library card?
B: Here it is.
A: Make sure to take proper care of this video.
B: That won't be a problem.
A: If you damage the video, you will be fined.
B: I won't damage it.

Part 2: At the Library - Lesson 9. Checking Out a Magazine

1

A: What can I do for you today?
B: I need to return a book.
A: Can I do anything else for you?
B: I want to check this magazine out.
A: We don't allow people to check out magazines.
B: Why not?
A: It's just a policy of ours.
B: So what am I allowed to check out?
A: You may check out books or videos.
B: I need to check out this magazine.
A: You will have to just read it in the library.
B: That doesn't make any sense.

2



A: How may I help you?
B: I want to return this video.
A: Is that all you need?
B: I also need to check this magazine out.
A: You're not allowed to do that.
B: I don't understand.
A: It's our policy.
B: What can I check out?
A: Only books or videos.
B: I need this magazine.
A: You will have to read it here.
B: That's weird.

3


A: May I help you?
B: I would like to return this book.
A: May I do anything else for you?
B: I would also like to check out this magazine.
A: I can't let you do that.
B: Why is that?
A: Our policy doesn't allow anyone to check out the magazines.
B: What things am I allowed to check out?
A: You are only allowed to check out books or videos.
B: I really need to check out this magazine.
A: I'm sorry, but that's our policy.
B: That's stupid.

Part 2: At the Library - Lesson 8. Checking Out a Book


1.

A: What can I do for you today?
B: I need to return a book.
A: Can I do anything else for you?
B: I want to check these books out.
A: Is that all?
B: That's all.
A: May I see your library card, please?
B: It's right here.
A: Will that be all for today?
B: Yes. That's it.
A: These are due back in two weeks.
B: All right. Have a good night.


2.

A: How may I help you?
B: I want to return this video.
A: Is that all you need?
B: I also need to check these books out.
A: Anything else?
B: That's everything.
A: I need your library card.
B: I have it. Here you go.
A: Do you need anything else?
B: That's everything.
A: Your books are due back two weeks from today.
B: Thank you. Good night.


3.

A: May I help you?
B: I would like to return this book.
A: May I do anything else for you?
B: I would also like to check out these books.
A: Will that be all?
B: That's it.
A: Do you have your library card?
B: Oh, yeah. Here you go.
A: Will that be all for today?
B: That'll be all.
A: Your books are due back in two weeks.
B: Thanks. Have a good one.

Part 2: At the Library - Lesson 7. Borrowing a Book from Another Library


1.

A: What can I do for you?
B: I am trying to find this book.
A: What's the problem?
B: It doesn't seem like this library has it.
A: Have you checked the computer?
B: I have already.
A: What did it say?
B: It says the book is on the shelf, but I didn't find it there.
A: I can always borrow the book from another library.
B: You can do that?
A: I'll make the call and contact you when it gets in.
B: That's fantastic. Thank you.

2.


A: May I help you?
B: I would like to find this book.
A: Is there a problem?
B: I don't think you guys have it.
A: You should look it up on our computer.
B: I did that.
A: What came up?
B: It should be on the shelf, but I didn't see it.
A: I can try to get the book from a different library.
B: I didn't know you could do that.
A: I will call you when I find it.
B: I appreciate your help.


3.


A: Do you need help with something?
B: I'm looking for this book.
A: Is there something wrong?
B: I don't see it on the shelf.
A: Did you check the computer?
B: I already looked.
A: Did it say anything?
B: It said that the book is on the shelf, but it isn't.
A: I'm sure I can get it from another library.
B: Could you do that?
A: I'll let you know when I get the book in.
B: That's great. Thank you so much.

Part 2: At the Library - Lesson 6.Late Fees


1.


A: How may I help you?
B: I need to check these books out.
A: Do you have your library card?
B: Here it is.
A: It appears that you have late fees.
B: Really?
A: Yes, really.
B: How much do I owe?
A: You owe $24.50 in late fees.
B: I don't have that much today.
A: I'm sorry, but until you pay it, you won't be able to check out any more books.
B: I'll pay it as soon as possible.


2.


A: What can I do for you?
B: I want to check out these books.
A: I need your library card.
B: I have it right here.
A: It seems you have late fees.
B: Are you sure?
A: Yes, I'm sure.
B: How much?
A: Your late fees come to $24.50.
B: I don't have that right now.
A: You have to pay it off before you can check out more books.
B: I'll do that soon.

3.


A: May I help you?
B: I would like to check out these books.
A: May I see your library card, please?
B: Yes. Here you go.
A: Apparently, you have unpaid late fees.
B: I do?
A: You owe some money.
B: Exactly how much do I owe?
A: You owe $24.50.
B: I won't be able to pay that right now.
A: Until you pay it, you can't check out books.
B: I will pay it. Don't worry.

Part 2: At the Library - Lesson 5. Reserving a Book

1.

A: How may I help you?
B: I couldn't find the book I was looking for.
A: Have you checked the database?
B: I checked.
A: Was it on the shelf?
B: It should have been, but it wasn't.
A: Maybe someone took it.
B: Will you be getting another copy anytime soon?
A: I'm sure we will.
B: Would you be able to reserve it for me?
A: I sure will.
B: Thank you very much.

2.

A: May I help you?
B: I can't find the book I want.
A: Why don't you try looking at the database?
B: I checked it already.
A: Do we have it available?
B: It wasn't there.
A: I guess it is lost.
B: Will you be getting another copy?
A: Yes, we will.
B: Could you reserve a copy for me?
A: I can do that.
B: That's great. Thanks a lot.


3.

A: What can I do for you?
B: I was looking for a book, but I couldn't find it.
A: Did you check our database to see if it was on the shelf?
B: I already did.
A: Is it on the shelf?
B: I didn't see it.
A: Apparently somebody took that book out of the library.
B: Will you ever get another copy?
A: We will definitely be getting another.
B: Could you please reserve it for me?
A: That won't be a problem.
B: Thanks. I really appreciate that.

Part 2: At the Library - Lesson 4. Asking the Librarian for Assistance



1.

A: How are you doing today?
B: Good. Thanks for asking.
A: What may I do for you?
B: I need help with something.
A: What do you need help with?
B: I am looking for a newspaper article.
A: Have you looked in the periodicals?
B: I didn't even think about that.
A: I can show you where they are.
B: That would be a lot of help.
A: Follow me, please.
B: Thank you so much.


2.

A: How are you?
B: I'm great. Thanks.
A: Did you need something?
B: I need your help.
A: How may I help you?
B: I need to find this newspaper article.
A: Have you checked the periodicals section yet?
B: I forgot about that section.
A: If you'd like, I can show you where to find it.
B: Could you do that?
A: Follow me.
B: Thank you for all your help.

3.

A: How's it going?
B: I'm fine. Thank you.
A: Do you need anything?
B: I need you to help me.
A: What can I do for you?
B: I am looking for an article in a newspaper.
A: Did you check the periodicals?
B: I didn't even bother to think of that.
A: I'll show you where to find your article.
B: I get lost in this library.
A: It's right this way.
B: Thanks a lot for your help.

Part 2: At the Library - Lesson 3. Asking Questions at the Information Desk


1.

A: What can I help you with today?
B: When does the library close?
A: The library closes at six o'clock.
B: Does it close at that time every day?
A: Not always.
B: Is the library open on Saturdays?
A: Yes.
B: What time do you open and close on Saturday?
A: The hours are from 9 am to 6:30 pm.
B: Okay. Thank you very much.
A: Do you need anything else?
B: No, that's all. Thanks.

2.

A: May I help you?
B: What time will the library be closing?
A: It closes at six.
B: Does it always close at six?
A: No, not every day.
B: Will the library be open on Saturday?
A: Absolutely.
B: What are your hours on Saturday?
A: Saturday's hours are from nine in the morning to six-thirty at night.
B: All right. Thank you.
A: What else can I help you with?
B: That's it. Thank you.

3.

A: What can I do for you?
B: I need to know what time the library closes.
A: The library will be closing at six.
B: Does it close at six every day?
A: No, it doesn't.
B: Are you guys open on Saturdays?
A: Yes, we're open on Saturdays.
B: What time does the library open and close on Saturday?
A: We open at 9 am and close at 6:30 pm.
B: That's cool.
A: Can I help you with anything else?
B: That's everything. Thanks.

Part 2: At the Library - Lesson 2. Applying for a Passport


1.

A: What may I do for you?
B: I need to get a passport.
A: You will need to apply for one.
B: When will I be able to do that?
A: You can do it right now, if you'd like.
B: That's fine.
A: Please fill out this application.
B: Then what do I do?
A: I just need to take your picture.
B: How long will it take for my passport to be ready?
A: You will get it in a few weeks.
B: That's perfect.

2.


A: How may I help you?
B: I want to get a passport.
A: You need to apply for a passport.
B: When can I apply for it?
A: You can apply right now.
B: I'd like to do that.
A: Fill this out, please.
B: What's next?
A: I will need to take your passport picture.
B: When will my passport be ready?
A: It will take about three weeks.
B: That's great. Thank you.

3.


A: What can I do for you?
B: I need a passport.
A: You can apply for one here.
B: When can I do that?
A: If you like, you can apply right now.
B: That would be great.
A: I'm going to need you to complete this application.
B: What else do I have to do?
A: Then I will take your picture for your passport.
B: How long will it take?
A: Your passport will be ready in a few weeks.
B: Thank you. That's perfect timing.

Part: At the Library - Lesson 1. Applying for a Library Card


1.

A: What can I help you with today?
B: I need to check out this book.
A: Do you have your library card?
B: I don't have one.
A: Would you like to apply for one right now?
B: That's fine.
A: I'm going to need you to fill out the application.
B: All right. All done.
A: All right, now please sign the back of the card.
B: Okay. I've signed it.
A: That's all there is to it.
B: Great. Now can I check out this book?


2.

A: May I help you?
B: Could I check out this book?
A: Let me see your library card.
B: I need to get one.
A: You can apply for one right now, if you'd like.
B: Okay. Let me do that right now.
A: Could you fill out this application?
B: I'm finished. Here you go.
A: Could you please sign the back of the card?
B: All right.
A: That's it.
B: Now may I check this book out?

3.

A: What do you need?
B: I would like to check out a book.
A: I'm going to need your library card.
B: I don't have a library card.
A: Why don't you apply for one right now?
B: Sure. That would be great.
A: Please fill out this application.
B: Okay. Here you go.
A: Now, sign your name on the back of the card.
B: Here you go.
A: Here's your library card.
B: Thanks. Now I'd like to check out this book.